Your information, treated with care.
How we handle your information at Nailtini Key West — from your loyalty profile to your visits and rewards. Questions? Just ask at the front desk.
Last updated: November 10, 2026
Nailtini Key West is a nail, hair and waxing salon at 817 Duval Street, Old Town, Key West, FL 33040. This policy explains how we handle information through our website and loyalty club. Reach us at (305) 294-4443 or on Instagram at @nailtinidayspa.
When you join the loyalty club, we collect your name, email and account login information. You can also give us your phone number. If you choose Google or Apple sign-in, that service provides the account information needed to sign you in; we do not receive your Google or Apple password.
Your optional VIP profile can include your birthday, pronouns, mailing address, allergies or sensitivities, favorite services and drink, notes for your stylist, how you heard about us, a profile photo, and whether you want salon news and birthday perks. Please share only details you want us to store and that help us serve you.
Staff checkout records include the services you received, visit dates, service amounts, amounts counted toward rewards, checkout notes and the staff member logging the visit. We also keep loyalty progress, cycle and lifetime spend, reward codes and balances, redemption records, and gift-card amounts, references, issuance status, and who issued a card and when.
Email records include recipient addresses, message types, delivery status or errors, unsubscribe tokens and requests, and bounce or complaint records. Our hosting and diagnostics services may receive IP addresses, browser/device details, page paths, referring pages, website interactions and error information.
Online appointment booking opens Rosy Salon Software, which collects booking and any payment details under its own privacy practices. The loyalty database stores service amounts, not payment-card numbers or security codes.
We use your information to run your loyalty account, credit qualifying visits, calculate and issue rewards and gift cards, and help staff understand your service preferences and any safety notes you provide. Appointment information supplied through our booking provider helps the salon manage reservations.
We may contact you about your account or visits, including welcome emails, VIP-profile reminders and password recovery. Promotional salon news and birthday-perk messages are only for clients who opt in. Website diagnostics help us improve reliability and the guest experience, and account and checkout records help prevent fraud, misuse and duplicate rewards.
We never sell or rent your personal information. Authorized salon staff and administrators can access client records to serve guests and manage the loyalty program; clients can view their own information.
We use service providers to help run the website, including Lovable hosting and Lovable Cloud for accounts, database and photo storage, email delivery services, and hosting analytics and diagnostics. They process information to provide these services, subject to the applicable service agreements and confidentiality protections.
Rosy Salon Software handles online booking. Google provides the embedded map and web fonts; some images load from Wix and Google-hosted image services. Loading those resources sends technical request information to their providers. Following Instagram links or using Google or Apple sign-in also involves those services and their own privacy policies.
We may disclose information when required by law or when reasonably necessary to protect guests, the salon or our legal rights.
The loyalty login uses browser local storage to keep your sign-in session between visits. This is similar to a cookie but is stored separately in your browser. Clearing site storage may sign you out.
The published website uses Lovable's hosting analytics and diagnostics to record page views, referring pages, interactions with website controls and errors. We have not added Google Analytics or advertising pixels to the site's code. The embedded Google Map and external booking or sign-in services may use their own cookies and collect technical information under their policies.
You can block or delete cookies, restrict third-party cookies and clear local storage in your browser's privacy settings. These choices may affect login, maps or booking. Cookie controls alone do not stop all website analytics; browser tracking protection or content-blocking tools can provide additional controls.
You can change your salon-news preference in your VIP profile, use the personalized unsubscribe link in an email, or ask at the front desk. Email unsubscribe requests are handled through /email/unsubscribe and require the unique link supplied with your message; opening that address without your link cannot identify your subscription.
Unsubscribing stops messages sent through our salon email queue, including queued loyalty welcome or profile-reminder emails. Necessary account messages, such as password recovery, are handled separately and may still be sent. We keep unsubscribe and delivery-suppression records so we can respect your request.
This website does not currently run an automated text-message program. If you receive appointment communications through the booking provider, follow the instructions in that message or contact the salon for help.
We use reasonable safeguards, including password-protected or provider-authenticated accounts, access controls and restricted access to client records for authorized staff and administrators. Clients can access their own loyalty information. VIP profile photos are stored privately and accessed through time-limited links.
Please keep your login details secure and tell us if you suspect unauthorized activity. No website, storage service or transmission method is 100% secure, so we cannot guarantee absolute security.
We keep account information while your account is active and as needed for loyalty administration, service history, business records, legal obligations and resolving disputes. Visit, reward and gift-card records may need to remain even after an account is closed. Unsubscribe records may be retained to avoid contacting you again.
When information is no longer needed, we will delete or anonymize it as appropriate. The website does not currently apply a fixed automatic deletion schedule; contact the salon to discuss a specific record or deletion request.
You can view your loyalty progress and visit history, update your VIP profile and marketing preference, and replace or remove your profile photo in the loyalty dashboard. Contact the salon for help correcting login details or other records, or to request access to or deletion of your information.
We may need to verify your identity before acting on a request. We may retain visit, reward, gift-card or other records needed for business, tax or legal purposes, and will explain any limits that apply to your request.
This website is not directed to children under 13, and we do not knowingly collect their personal information online. A minor's account should be set up and managed by a parent or guardian. Please contact us if you believe a child under 13 has provided information without a parent or guardian so we can address it.
We may share photos of our work on the website or social media. We ask before featuring an identifiable client and will remove photos we control on request. An optional VIP profile photo is for your account and staff recognition; uploading it is not permission to use it publicly.
We cannot control copies shared by others or the policies of social platforms. Contact us if you have a concern about a photo.
We may update this policy as our website or practices change. The Last updated date at the top shows the latest version.
Questions about privacy, your information, or a correction or deletion request? We're happy to help.
Privacy questions? Call (305) 294-4443
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