Terms of Service

Acceptance of Terms

Using this website, booking an appointment, or joining our loyalty club means you agree to these terms. If you don't agree with them, please don't use the site or book a service.

Services & Pricing

Menu prices are starting rates. The final price can vary based on nail length, design complexity, hair length or condition, or extra time your service needs.

We'll always confirm the final price with you before we start. Prices may change without notice.

Appointments, Late Arrivals & Cancellations

Please arrive on time for your appointment. If you're running late, we may need to shorten your service or reschedule so the next guest isn't kept waiting.

We ask for at least 24 hours' notice to cancel or reschedule. If no-shows become a pattern, we may ask for a deposit on future bookings.

Health & Safety

Tell your technician or stylist about any allergies, skin or nail conditions, medical conditions, or pregnancy before your service begins.

We may decline or modify a service when needed to protect your health and safety. We follow Florida sanitation standards and clean and disinfect our tools between every guest.

Satisfaction & Service Fixes

Let us know within 3 days if you're unhappy with a nail service and we'll fix it at no charge where it's reasonable to do so.

Services that have already been performed aren't refundable. Product purchases can be exchanged as long as the item is unopened.

Loyalty Club & Rewards

Membership is free. Visits are credited when a staff member logs your service at checkout.

Rewards — like the gift card issued after your 10th visit — have no cash value, are non-transferable, and can't be combined unless we say so.

We may change or end the program with notice, and we may remove accounts involved in misuse or fraud.

Gift Cards

Gift cards have no cash value and aren't refundable. Please treat one like cash — we're not responsible for lost, stolen, or damaged cards.

Accounts

Keep your login information secure and accurate, and let us know if your details change. You're responsible for activity that happens on your account.

Website Use & Content

The content, photos, and branding on this site belong to the salon. Please don't copy or misuse them.

We may post photos of our work. We'll always ask before featuring a client who can be identified.

Limitation of Liability

To the extent permitted by law, our services and this website are provided "as is". We aren't liable for indirect damages, and we aren't responsible for personal items left in the salon.

Privacy

Our Privacy Policy explains how we handle your information, loyalty records and email preferences, and the choices available to you. Read our Privacy Policy.

Governing Law

These terms are governed by the laws of the State of Florida, and matters arising from them fall under the jurisdiction of Monroe County.

Changes to These Terms

We may update these terms from time to time. The "Last updated" date at the top of this page shows the latest version.